Foire Aux Questions
Carefree!
All our jewelry is guaranteed for 14 days from the date of receipt*.
Please send us an email including proof of purchase as well as a photo of your jewelry showing the broken part or defect, to the following address:
Aloha.bijoux@yahoo.com
*Exceptions to the right of exchange or refund:
-Earrings for hygiene reasons.
-Personalized jewelry (special size, engraved letters, etc.)
We remind you that all our jewelry is handcrafted by hand, on the spot, for each order.
It takes between 24 and 72 hours for creation.
After shipping, you will receive your order:
Metropolitan France: 2 to 5 working days
Europe and Switzerland: 2 to 6 working days
United States and other countries: 8 to 15 business days